At FoodLemon, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Platform.
1. Information We Collect
- Account data: name, mobile number, email address, and delivery addresses.
- Order data: items purchased, payment method, and delivery history.
- Location data: with your permission, we use your location to suggest nearby vendors and calculate delivery fees.
- Device data: device type, operating system, and app usage analytics.
2. How We Use Your Information
We use your data to process orders, personalize your experience, improve our services, send order updates, and prevent fraud. We never sell your personal information to third parties.
3. Sharing Information
We share necessary order details with vendors and delivery partners so they can fulfill your order. We may also share data with trusted service providers for payment processing, analytics, and customer support.
4. Security
We use encryption, secure servers, and access controls to protect your data. However, no online service is 100% secure, so we encourage you to keep your account credentials safe.
5. Your Rights
You can update your profile, manage addresses, and request deletion of your account by contacting support. Some data may be retained for legal or operational reasons.
6. Cookies & Analytics
We use cookies and similar technologies to understand how users interact with our Platform and to improve performance and features.
7. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated through the app or email.
For privacy-related questions, please contact us.